Warranty conditions

Thank you for purchasing or showing interest in MTP musical instruments. Before delivery the instrument was carefully checked and adjusted in our workshops. The warranty certificate is valid in conjunction with the original invoice from the dealer.

The instrument is guaranteed against manufacturing defects by the manufacturer for a period of 12 months.

Excluded from the warranty is the durability of lacquering, silvering or gilding. These can be impaired e.g. by sweat, environmental pollution or other impurities such as salty air.

We give no warranty on cases & bags because the durability is strongly dependent on the handling of the owner. In individual cases, however, we give goodwill.

In the event of a warranty claim, the instrument should be taken to the dealer from whom it was purchased. The invoice must be presented together with the warranty declaration. If your dealer is not in your home town and you have to send the instrument in, the transport costs must be paid by the customer. The warranty will be void if defects have been caused by the user, for example by improper handling, lack of care (no oiling, no greasing of the slides or corks, etc.) or if the instrument has been modified and/or repaired by unqualified "professionals".